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Friday, January 14, 2011

How to Add System Support Information in Windows 7



Information
This article will show you how to customize your Windows 7 System properties window by adding a logo, manufacturer, model, hours, phone, and website support information of your choice.




EXAMPLE:
System Support Information




NOTE:
This is the default  and modified System window when you right click on Computer in the Start Menu and click on Properties, or when you open the Control Panel (All Items view) and click on the System icon.

Here's How:

1. Open the Start Menu, then type regedit in the search box and press Enter.

2. If prompted by UAC, then click on Yes.

3. In regedit, go to:  

Code:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\OEMInformation

4. To Add a Logo Image

NOTE:
The logo must be a BMP image file and cannot be bigger than 120x120 pixels in size. The logo must stay in the location specified by you in step 4D below for it to continue to be used, so store it somewhere it will not get deleted.

A) In the right pane, right click on a empty area and click on New and String Value.  

B) Type Logo and press Enter.   
NOTE: To undo this, right click on Logo and click on Delete and on OK to confirm.

C) Right click on Logo and click on Modify.

D) Type in the full path of the logo (BMP file) location and click on OK.  

EXAMPLE:
C:\Windows\System32\Logo.bmp

5. To Add a Manufacturer Name

A) In the right pane, right click on a empty area and click on New and String Value.  

B) Type Manufacturer and press Enter.

NOTE:
To undo this, right click on Manufacturer and click on Delete and on OK to confirm.

C) Right click on Manufacturer and click on Modify.

D) Type in a manufacturer name (ex: Windows 7 Support) and click on OK.  

6. To Add a Model Number

A) In the right pane, right click on a empty area and click on New and String Value.  

B) Type in Model and press Enter.
NOTE:
To undo this, right click on Model and click on Delete and on OK to confirm.

C) Right click on Model and click on Modify.

D) Type in your computer's model number and click on OK.  

7. To Add Support Hours

A) In the right pane, right click on a empty area and click on New and String Value.  

B) Type in Support Hours and press Enter.

NOTE:
To undo this, right click on Support Hours and click on Delete. Click on OK to confirm.

C) Right click on Support Hours and click on Modify.

D) Type in your support hours and click on OK.  

EXAMPLE: 24 Hours - 7 Days a Week

8. To Add a Support Phone Number

A) In the right pane, right click on an empty area and click on New and String Value.  

B) Type Support Phone and press Enter.

NOTE:
To undo this, right click on Support Phone and click on Delete. Click on OK to confirm.

C) Right click on Support Phone and click on Modify.

D) Type in a phone number and click on OK.  

9. To Add a Support Website URL Address

A) In the right pane, right click on a empty area and click on New and String Value.  

B) Type Support URL and press Enter.

NOTE:
To undo this, right click on Support URL and click on Delete. Click on OK to confirm.

C) Right click on Support URL and click on Modify.

D) Type in your support URL web address and click on OK.  

NOTE:
In System, it will be a URL link that says Online Support, but will go to the address you typed in.

10. Close Regedit.

11. Close and reopen the System window to see your changes.
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